New Accounts / Line Extension
Opening a new account is easy; just call our customer service at 800-313-5589. When a request is made for new water service, basic information is taken over the phone. (Name, billing address, service address, phone numbers) A PLRWSD employee will make contact to meet or find out where the meter is wanted to be set on the property. A marker will be placed and the estimated cost will be given. If a new home is being built, a septic permit will be needed from the County Sanitarian. Water User Agreement and additional paperwork is then sent to the customer. When Water User Agreement, survey and payment in full is received, meter will be set normally within 14 days.
The estimated cost for a new water meter installed is
• $1000 minimum for line side (meter on the same side of the road as the main line).
• $1200 minimum for road bore (meter on the opposite side of the road as the main line).
• $1300 minimum for state highway bore (meter on the opposite side of the road as the main line and the road is a state highway).
It is recommended that customers install a pressure regulator valve at the point of entry of the customer's service line. PLRWS is not responsible for damages as a result of excess water pressure.
First, call Patoka Lake Regional Water and Sewer district for an estimate. If you wish to proceed with the project, you must submit a written letter requesting water service to the Board of Directors. Upon approval of the Board of Directors, the balance of the estimated costs is due and both sides sign a contract. Each user will be required to pay a connection fee and sign a water user’s agreement. The “District” will contribute the lesser of $3200.00 or 66% of the cost per meter towards the project, not including tap fee. (Tap fee is currently $1000; 9/20/2021)
NEW SEWER LINE
Q. How do I open a new sewer account?
A. Opening a new sewer account is easy; just call our customer service at 800-313-5589. When a request is made for new sewer service, name, address and phone number is taken by phone and given to the sewer department. A sewer employee will make contact and determine the connection cost.
After payment has been received, we will schedule a day to come to your property and make the initial tap into our sewer system. Your contractor can proceed with hooking on to our tap. Once your contractor has completed this, we must be contacted for final inspection.
Only normal household usage is allowed to tie in to the sewer system. No gutter drains, sump pumps, or tile drains should be tied in.
The estimated cost for a new sewer service is:
PHASE 1 – 4
$750 for line side
$850 for county or small road bore
$850 for highway bore plus $55 plus additional footage
$1050 for line side
$1150 for county or small road bore
$1150 for highway bore plus $55 plus additional footage
$550 Lot tap